Walgreens- 1M users access “prescription text alerts” app


Walgreens, the largest US drug store chain operates more than 7,600 drugstores nationwide that provide access to nearly two-thirds of the U.S. population within three miles to a Walgreen store.  The drugstore chains are getting even more convenient with new smart phone augmentations in the hands of many Walgreens customers nationwide. The drug store chain said within four months of launching a “Refill by Scan” app accounts for more than half of all prescription refills ordered through Walgreens mobile applications.  

Refill by Scan enables customer to use the camera on their phone to scan the barcode printed on a prescription label to order a refill. The feature also gives users the option to change their store pickup location as well as the pickup time and day. Users also get a text alert, when their prescription is ready for pickup. That simply saves heir waiting time at the store. 


The new, innovative technology was launched on the Walgreens mobile application in 2010 and has been available for both Android and iPhone platform since November. The application is free and available for download via iTunes and the Android. 

Our customers have enthusiastically adopted our...

mobile applications and we’re continuing to bring innovative technology to our online and mobile platforms to enhance the customer experience,? said Sona Chawla, Walgreens President of E-commerce. “With refill by scan, prescription text alerts, unique photo features and the ability to shop or browse products all available on a mobile device, we’re adding new levels of choice, control and convenience for our rapidly-growing numbers of mobile customers.”

Another mobile feature – “Prescription text alerts” which notifies customers via text message when their prescriptions are ready, has surpassed 1 million subscribers since launching in March 2010.

If you are interested in getting prescription text alerts, you can sign up at any Walgreens pharmacy or by visiting www.walgreens.com/textalerts.


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